Awards and Recognition

Among more than 30 Medi-Cal managed care health plans operating in California, the Alliance is a high ranking and multi-award winning organization for outstanding health plan performance, service and leadership in health care.

State Quality Awards

For Outstanding Performance in the California Department of Health Care Services annual Healthcare Effectiveness Data and Information Set (HEDIS®) Measures for Medi-Cal Managed Care.

The Alliance has been consistently recognized as one of the top performing health plans in the state for providing high quality preventive and chronic disease health services to our Medi-Cal members. HEDIS rigorously measures the delivery of preventative care to children, women, and individuals with chronic disease.

•   •   2004 – Silver Quality Award
•   •   2006 – Gold Quality Award
•   •   2007 – Gold Quality Award
•   •   2008 – Gold Quality Award
•   •   2008 – Gold Quality Award for best compliance in the Facility Site and Medical        Record Reviews
•   •   2010 – Silver Quality Award
•   •   2010 – Superior Performance in HEDIS for Healthy Families Program
         (Managed Risk Medical Insurance Board)
•   •   2011 – Silver Quality Award
•   •   2012 – Bronze Quality Award
•   •   2013 – Bronze Quality Award
•   •   2014 – Honorable Mention
•   •   2016 – Quality Award: Outstanding Performance (highest recognition)
         for 2015 HEDIS measures
•   •   2018 – Quality Award: Overall Most Improved - Santa Cruz and Monterey
         Counties for 2018 HEDIS measures

Customer Service Honors

•   •   2010 – Gold Quality Award
  
  For outstanding service and support in 2010 to Medi-Cal managed care plan members in partnership with the Medi-Cal Managed Care Office of the Ombudsman.


•   •   2007 – Silver Quality Award
  
  For Outstanding Performance in the California Department of Health Care Services Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey for Medi-Cal Managed Care. The CAHPS survey measures customer service and member satisfaction with health plans. 2007 was the first year that CAHPS awards were presented, and the Alliance placed second in this important category

From the California State Legislature and the Pajaro Valley Community Health Trust

•   •   2006 – Certificate of Special Congressional Recognition
  
  In recognition for outstanding and invaluable service to the community.



•   •   2006 – The Phil Rather Award for Leadership in Health Care
  
  In recognition for commitment to providing high quality managed health care services to Alliance members living and working in the Pajaro Valley, who enjoy better access to health care services and improved quality of life. For overcoming barriers and expanding access to healthcare services through innovation and community partnerships.

Workplace Awards

•   •   2013 – Psychologically Healthy Workplace Award
  
  Californian Psychological Association (CPA) recognition as a “psychologically healthy workplace,” nominated by State Senator Bill Monning.



•   •   2012 – Family Friendly Workplace Award with Breastfeeding Emphasis
  
  Awarded by the United Way of Santa Cruz County Success by 6® and Santa Cruz County Breastfeeding Coalition for commitment in providing a family friendly workplace in Santa Cruz County. The Alliance received this award “for contributing to the overall health of the community and the balance of work and family by supporting parents' choice to provide their babies with mother’s own milk” in recognition of the Alliance’s maternity room which is available to Alliance moms expressing milk for their newborns.

Community and Food Drive Awards

Since 1997, the Alliance has participated in annual holiday food drives for Santa Cruz County, San Benito County, and Monterey County Food Banks, raising over 400,000 pounds of food in the process. We have been recognized by local food banks and the United Way for our robust employee fundraising campaign. The Alliance has won many awards for its contributions to these communities. Beginning in 2009, we also proudly partnered with the Merced County Food Bank.

The Alliance has received multiple United Way Gold Awards, a Corporate Spirit Award for 2011-2012, and numerous holiday food drive and corporate sponsor recognitions.