Central California  Alliance For Health

 

Contact Us

 

Toll free: (800) 700-3874

http://www.ccah-alliance.org

 

Deaf and Hard of Hearing Assistance
• Alliance TTY Line: (877) 548-0857

 

The Alliance Nurse Advice Line
1 (844) 971-8907
• 1 (800) 735-2929 (TTY) or dial 7-1-1
• 24 hours a day, 7 days a week



Santa Cruz County Main Office

1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066-4981
(831) 430-5500
Hours: M-F, 8am-5pm
Map

 


Monterey County Office

950 East Blanco Road, Suite 101
Salinas, CA 93901-3400
(831) 755-6000
Hours: M-F, 8am-5pm
Map

 


Merced County Office

530 West 16th Street, Suite B
Merced, CA 95340-4710
(209) 381-5300
Hours: M-F, 8am-5pm
Map

 


Department Telephone Extensions:

• Automated System x5501
• Authorizations – Pharmacy x5507
• Authorizations – Non-Pharmacy x5506
  – Status Requests for Non-Pharmacy x5511
• Care Management x5512
• Claims Inquiries x5503
• EDI Support Line x5510
• Health Education x5580
• Member Services x5505
• Provider Services x5504



Department Fax Numbers:

• Administration (831) 430-5852
• Analytics & Technology Services (831) 430-5855
• Claims (831) 430-5858
• Finance (831) 430-5853
• Health Services TARs and RAFs (831) 430-5850
• Human Resources (831) 430-5854
• Member Services (831) 430-5856
• Pharmacy Authorizations (831) 430-5851
• Provider Services (831) 430-5857



Claims Address for Healthy Kids, In-Home Supportive Services (IHSS), or Medi-Cal Access program (formerly AIM to 06/30/14):

1600 Green Hills Road, Suite 101
Scotts Valley, CA 95066-4981


Claims Address for Medi-Cal:

P.O. Box 660015
Scotts Valley, CA 95067-0015



Health Services Address for Referrals and Authorizations:

P.O. Box 660012
Scotts Valley, CA 95067-0012

 

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