Welcome to Member Services, your first step in learning about your Alliance benefits and how to get services. We have offices in Santa Cruz, Monterey and Merced counties. Our representatives speak English, Spanish and Hmong.


Please call us Monday through Friday, from 8 a.m. to 5:30 p.m. at
(800) 700-3874 if you would like more information or if you have questions.


If you or your child is sick or have medical questions, call the Alliance Nurse Advice Line. The service is available to our members 24 hours a day, seven days a week. A registered nurse is ready to answer your health care questions and help you with what to do next.


Dial (844) 971-8907 or for the Hearing or Speech Assistance Line (TTY: Dial 7-1-1).


My Health Plan

Click on the name of your health plan below for information about your health plan and coverage.


Looking for information about how to become an Alliance member? Please click on Eligibility.


What's New?


Expanded Medi-Cal coverage for young adults

Beginning Jan. 1, 2020, a new law in California will give full scope Medi-Cal to young adults under the age of 26, and immigration status does not matter. To see if you are eligible, call:
  • Merced County: 209-385-3000
  • Monterey County: 877-410-8823
  • Santa Cruz County: 888-421-8080


Be a Flu Fighter!

All Alliance members can get a flu vaccine at no cost from their doctor or local retail pharmacy. Children under 19 years of age need to see their doctor for the vaccine. Young children, pregnant women, older people, and people with certain chronic medical conditions have the greatest risk of getting flu-related problems. Get a flu shot today to protect yourself. Be sure to bring your Alliance ID card with you. Questions? Call the Alliance Member Services: (800) 700-3874.





 

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