Welcome to Member Services, your first step in learning about your Alliance benefits and how to get services. We have offices in Santa Cruz, Monterey and Merced counties. Our representatives speak English, Spanish and Hmong.

Please call us Monday through Friday, from 8 a.m. to 5:30 p.m. at
1 (800) 700-3874 if you would like more information or if you have questions.

My Health Plan

Click on the name of your health plan below for information about your health plan and coverage.

Looking for information about how to become an Alliance member? Please click on Eligibility.

What's New?

Be a Flu Fighter!
All Alliance members can get a FREE flu vaccine! Adults, contact your doctor or go to most local retail pharmacies. Children under 18 years of age, go see your doctor. Be sure to bring your Alliance ID card! Unlike the common cold, the flu is a serious illness. Children, people over 65 and people with chronic medical conditions are at high risk. Get vaccinated today to avoid the flu tomorrow. Questions? Call the Alliance: 1 (800) 700-3874.

For Medi-Cal members only:
The Alliance now offers Non-Medical Transportation (NMT) if you are having trouble getting to and from covered health care services. For more information or to see if you qualify, please call our Transportation Coordinator line at 1-800-700-3874 ext. 5577. Members requesting NMT need to have provider’s name, office appointment address and phone number ready when calling for assistance at least 7 business days before the appointment.


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